FAQs

 

What payment methods are accepted?

We take all major credit cards via Stripe.  You can also pay with your Amazon account.  We accept checks too, but we will not begin building or ship your product until payment clears.

Do you offer international shipping?

Yes.

Small items can be purchased via this website and shipping rates will be automatically calculated.   Buyer is responsible for any import fees, VAT, etc.

For beds and other larger pieces, please contact us for a shipping quote.  We’ll need to know your full address as well as the specific items(s) you would like to purchase.

What shipping methods are available?

How much will shipping cost?

Add the item to your cart and begin the checkout process to get a calculated shipping quote for your location.   You don’t have to submit the order until you’re ready.     If no rate is found, you can also contact us for a quote.

Can you send me a wood/paint sample?

Yes, we can.   Click here to order samples.

How are headboard heights measured?

On Platform Bed No. 1 and Platform Bed No. 2 (storage bed) the headboard measurement is from the floor.

I like one of your designs but would like it in a different size/shape/wood/color. Is that possible?

Most likely yes.  Depending on what’s involved in the customization, there may be an upcharge.  Please contact us to discuss your ideas.

I need something built. Do you take custom orders?

We build fully-custom pieces on a limited basis.   We primarily design and build in solid wood.  If you’d like us to quote a custom piece for you, please contact us to discuss your project.

Have a question we didn't answer?

Give us a call at 617-710-8783 or use the form below to send us a message.  We’ll reply as soon as possible.

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